Terms of service
TERMS OF SERVICE
OVERVIEW
Welcome to Angel Journeys!
The terms “we,” “us,” and “our” refer to Angel Journeys. Angel Journeys operates this store and website, including all related information, content, features, tools, products, and services, in order to provide you, the customer, with a curated shopping experience (the “Services”).
Angel Journeys is powered by Shopify, which enables us to provide the Services to you.
These Terms of Service, together with any policies referenced herein, describe your rights and responsibilities when you use our Services.
Please read these Terms of Service carefully. By visiting, interacting with, purchasing from, or otherwise using our Services, you agree to be bound by these Terms of Service and our Privacy Policy.
If you do not agree to these Terms of Service or our Privacy Policy, you should not use or access our Services.
SECTION 1 - ACCESS AND ACCOUNT
By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state, province, or place of residence, or that you have given consent for any minor dependents to use the Services on devices you own or manage.
To use certain features of the Services or make a purchase, you may be asked to provide information such as your email address, billing information, payment information, and shipping address.
You agree that all information you provide is accurate, current, and complete and that you have the right to provide such information.
You are responsible for maintaining the security of your account credentials and for activity occurring through your account.
SECTION 2 - OUR PRODUCTS
We make reasonable efforts to provide accurate descriptions, images, colors, measurements, and other information about our products.
However, product colors and appearance may vary slightly depending on your device, screen settings, lighting, manufacturing variations, or other factors.
Product descriptions, prices, availability, and specifications may be changed at any time without prior notice.
We reserve the right to discontinue products or limit quantities available to any person, geographic region, or jurisdiction where permitted by law.
SECTION 3 - ORDERS
When you place an order with Angel Journeys, you are making an offer to purchase the selected products.
We reserve the right to accept, decline, cancel, or limit an order where permitted by law, including in situations involving suspected fraud, payment issues, pricing errors, product unavailability, or other circumstances affecting our ability to fulfill the order.
An order is not considered accepted until payment has been successfully processed and the order has been confirmed.
Please review your order carefully before submitting it. Once an order has entered processing, we may not be able to make changes or cancel it.
If we cancel or make a significant change to an order, we will attempt to contact you using the information provided at checkout.
Returns and refunds are governed by our Return & Refund Policy, which is available on our website.
Products purchased through Angel Journeys are intended primarily for personal or household use and not for unauthorized commercial resale.
SECTION 4 - PRICES AND BILLING
Prices, promotions, and discounts are subject to change without notice.
The price charged will be the price displayed at the time the order is placed, subject to correction of obvious errors.
Unless otherwise stated, prices may not include applicable taxes, shipping charges, customs duties, import fees, or other charges.
You agree to provide current, complete, and accurate billing, payment, shipping, and contact information.
By submitting payment information, you represent that you are authorized to use the selected payment method.
SECTION 5 - SHIPPING AND DELIVERY
Orders are subject to our Shipping Policy, which is available on our website.
Processing and delivery times are estimates and are not guaranteed.
Shipping delays may occur due to carriers, weather conditions, holidays, customs processing, incorrect addresses, supplier delays, or other circumstances outside our reasonable control.
Some products may be shipped directly by our fulfillment partners and may arrive in packaging different from what is shown on our website.
Please review your shipping address carefully before completing your purchase.
If you believe an order is lost, damaged, or delivered incorrectly, please contact us at ponyojourneys@gmail.com so we can help investigate the issue.
SECTION 6 - INTELLECTUAL PROPERTY
The Services, including our website design, branding, text, graphics, original images, logos, and other content owned or licensed by Angel Journeys, are protected by applicable intellectual property laws.
You may use our Services for personal and non-commercial purposes only.
You may not reproduce, distribute, modify, republish, sell, commercially exploit, or otherwise use protected Angel Journeys content without prior written permission, except where permitted by law.
Third-party names, trademarks, images, and other intellectual property remain the property of their respective owners.
SECTION 7 - OPTIONAL TOOLS
We may provide access to tools, applications, integrations, or services offered by third parties.
We do not necessarily control or monitor these third-party services.
Your use of third-party tools is subject to the applicable third party’s terms and policies.
We are not responsible for losses or damages resulting from your voluntary use of third-party tools except where liability cannot legally be excluded.
SECTION 8 - THIRD-PARTY LINKS
Our Services may contain links to websites, products, or services operated by third parties.
We are not responsible for the content, accuracy, privacy practices, security, or policies of third-party websites.
If you access third-party websites, you do so at your own discretion and should review their applicable policies before providing information or completing transactions.
SECTION 9 - RELATIONSHIP WITH SHOPIFY
Angel Journeys is powered by Shopify, which enables us to provide the Services to you.
However, purchases made through our store are transactions directly between you and Angel Journeys.
Shopify is not the seller of the products offered by Angel Journeys and is not responsible for our products, fulfillment, customer service, returns, refunds, or other aspects of transactions between Angel Journeys and its customers, except to the extent Shopify separately provides services directly to you.
SECTION 10 - PRIVACY
Personal information collected through our Services is handled in accordance with our Privacy Policy, available on our website.
Because our store is hosted by Shopify, Shopify may collect and process certain information related to your access to and use of our Services.
Information may also be shared with payment processors, fulfillment partners, shipping providers, service providers, and other parties as reasonably necessary to operate our store, fulfill orders, process payments, provide customer support, prevent fraud, and comply with legal obligations.
Please review our Privacy Policy for additional details.
SECTION 11 - FEEDBACK AND REVIEWS
If you submit reviews, comments, suggestions, photographs, feedback, or other content to Angel Journeys, you represent that you have the right to provide that content.
Where permitted by law, you grant Angel Journeys permission to use, reproduce, display, and share submitted content for purposes related to operating, improving, and promoting our Services.
Any review or feedback you submit must reflect your genuine experience and must not violate another person's intellectual property, privacy, or other legal rights.
We reserve the right to moderate or remove unlawful, fraudulent, abusive, misleading, or otherwise inappropriate content.
SECTION 12 - ERRORS, INACCURACIES AND OMISSIONS
Occasionally, information on our website may contain typographical errors, inaccuracies, or omissions involving product descriptions, pricing, promotions, shipping charges, estimated delivery times, inventory, or availability.
We reserve the right to correct errors, update information, or cancel an affected order where permitted by law.
If we cancel an order after payment has been collected, an appropriate refund will be issued.
SECTION 13 - PROHIBITED USES
You may use our Services only for lawful purposes.
You may not use the Services to:
• Violate applicable laws or regulations.
• Infringe intellectual property or privacy rights.
• Submit false, fraudulent, misleading, threatening, abusive, or unlawful content.
• Attempt unauthorized access to our website, systems, customer information, or accounts.
• Introduce viruses, malicious code, or other harmful technology.
• Conduct fraudulent transactions.
• Interfere with the operation or security of our Services.
• Collect or misuse personal information belonging to others.
• Send spam or unauthorized commercial communications.
• Impersonate another person or organization.
We may restrict or terminate access to the Services where we reasonably believe these Terms have been violated.
SECTION 14 - AUTOMATED ACCESS AND AGENTS
Automated systems, bots, agents, scraping tools, or similar technologies may not access or interact with our Services in a manner that interferes with security, functionality, access controls, or other protective measures.
Automated systems must comply with applicable technical restrictions, identification requirements, laws, and policies governing access to our Services.
We reserve the right to restrict automated access that creates security, operational, privacy, fraud, or abuse concerns.
SECTION 15 - TERMINATION
We may suspend or terminate access to our Services where permitted by law, including where we reasonably believe these Terms have been violated.
Termination does not eliminate obligations that arose before termination.
Provisions that by their nature should survive termination will remain in effect.
SECTION 16 - DISCLAIMER OF WARRANTIES
To the fullest extent permitted by applicable law, the Services are provided on an “as is” and “as available” basis.
We do not guarantee that the website will always be uninterrupted, error-free, or available.
Nothing in these Terms excludes warranties, guarantees, or consumer rights that cannot lawfully be excluded.
SECTION 17 - LIMITATION OF LIABILITY
To the fullest extent permitted by applicable law, Angel Journeys and its service providers will not be liable for indirect, incidental, special, punitive, or consequential damages arising from your use of the Services or products purchased through the Services.
Nothing in these Terms limits liability that cannot legally be limited or excluded under applicable law.
SECTION 18 - INDEMNIFICATION
To the extent permitted by law, you agree to indemnify and hold harmless Angel Journeys and its affiliates, service providers, officers, employees, contractors, and agents from third-party claims arising from your unlawful use of the Services, your violation of these Terms, or your infringement of another person's rights.
SECTION 19 - SEVERABILITY
If any provision of these Terms is determined to be unlawful, invalid, or unenforceable, that provision will be enforced to the maximum extent permitted by law or severed where necessary.
The remaining provisions will continue in full force and effect.
SECTION 20 - WAIVER AND ENTIRE AGREEMENT
Our failure to enforce any provision of these Terms does not constitute a waiver of that provision.
These Terms, together with our Privacy Policy, Shipping Policy, Return & Refund Policy, and other policies posted on our website, constitute the agreement between you and Angel Journeys concerning your use of our Services.
SECTION 21 - ASSIGNMENT
You may not assign or transfer your rights or obligations under these Terms without our prior written consent.
Angel Journeys may assign or transfer its rights and obligations where permitted by applicable law.
SECTION 22 - GOVERNING LAW
These Terms of Service and any separate agreements relating to the Services will be governed by applicable laws in the jurisdiction where Angel Journeys is established, subject to any consumer protection laws that provide customers with additional rights in their place of residence.
SECTION 23 - HEADINGS
Section headings are included for convenience only and do not affect the interpretation of these Terms.
SECTION 24 - CHANGES TO THESE TERMS
We may update these Terms of Service from time to time.
The most current version will be posted on this page.
Where required by law, we will provide appropriate notice of material changes.
Your continued use of the Services after updated Terms become effective constitutes acceptance of those changes, except where applicable law requires additional consent.
SECTION 25 - CONTACT INFORMATION
Questions about these Terms of Service may be sent to:
Angel Journeys
Email: ponyojourneys@gmail.com
Business Mailing Address: ponyojourneys@gmail.com